At Wristora, we understand that precision and reliability are essential when it comes to delivering your carefully selected timepieces. Our team processes all orders with meticulous attention to detail, ensuring your purchase is securely packaged and dispatched promptly. Whether you're seeking durable accessories for outdoor adventures or elegant designs for everyday wear, we prioritize swift and safe delivery to enhance your shopping experience.
Orders are typically processed within 1-2 business days (excluding weekends and holidays). Once shipped, you'll receive a confirmation email with tracking details to monitor your package's journey.
Processing times may vary slightly depending on order volume and product availability. While most orders ship within 48 hours, high-demand periods or customizations may require additional preparation time. Transit durations depend on your location and selected shipping method:
All timeframes are estimates and exclude potential customs delays for cross-border orders.
We offer transparent shipping options tailored to your order value:
Expedited shipping options may be available during checkout for select regions. All charges are calculated in real-time based on your cart contents and destination.
We currently ship to most countries worldwide, including all 50 U.S. states, Canada, the UK, EU nations, Australia, and select Asian territories. Some restrictions apply to remote locations or areas with complex import regulations. During checkout, our system will automatically verify if we can deliver to your address.
Unfortunately, we cannot currently ship to embargoed countries or regions with heightened security restrictions. If your country isn't listed at checkout, please contact [email protected] for potential alternatives.
Once your order ships, you'll receive a tracking number via email. This allows you to monitor your package's progress through our carrier's online system. For international orders, tracking updates may become less frequent once the package leaves the origin country, but will resume upon arrival in the destination country.
If you haven't received tracking information within 3 business days of your order confirmation, please check your spam folder or contact our support team with your order number ready.
While we make every effort to ensure timely delivery, occasional delays may occur due to carrier issues, weather events, or customs processing. If your shipment exceeds the estimated delivery window by more than 5 business days, please contact us at [email protected] with your order details.
For lost packages, we require a 15-business-day waiting period from the last tracking update before initiating investigations. Our team will work directly with the shipping carrier to resolve the issue and keep you informed throughout the process.
International customers are responsible for any applicable customs fees, import taxes, or brokerage charges imposed by their country's regulations. These fees are determined by local authorities and are not included in your order total or shipping costs.
We declare all international shipments at full value and cannot mark items as "gifts" to avoid fees. For estimated duty costs, we recommend consulting your local customs office prior to ordering. Note that unexpected delays may occur if packages are held for customs inspection.
