Hey there! Ever had one of those moments where you just wanted to talk to a real person, not a robot? Yeah, we get it. That’s why at Wristora, every email, call, or message is personally handled by our small but mighty team—often by our founder, who still replies to customer emails with the same excitement as day one. (True story: once, he spent an hour helping a customer pick the perfect watch for their anniversary. No regrets.)
Honestly, we’re not just saying that. Whether it’s a question, a suggestion, or even a "hey, this could be better," we’re all ears. Last month, a customer’s feedback led us to redesign our packaging—and now it’s 100% eco-friendly. See? You do make a difference.
Back in 2018, Wristora started as a passion project in a tiny apartment. Our first "customer service desk" was literally the kitchen table. Fast-forward to today, and we’ve shipped thousands of watches—but that personal touch? Still baked into everything we do. Fun fact: Our team still meets every Friday to read customer messages together. (Coffee and laughter included.)
P.S. If you’re wondering about the name? "Wristora" blends "wrist" and "aura"—because we believe your watch should reflect your vibe. Cheesy? Maybe. True? Absolutely.
